Agents and Customer Service

Our licensed customer service representatives work with our agents to provide you with a team approach to knowledgeable, courteous and personalized service.

Our commercial lines agents: Jim Nadon, Craig Smiley, Steve DeRaddo, Wade Flanery, Tom Reece, John Wilkinson, Bev Beck and Mark Ruehmann.

Our commercial lines customer service team: Shanti Cartmell, Jennifer Eickelman, Lisa Fischer, Gen Haywood, Jenny Hill, Anne Kitson, Cassie Maddox, Heidi McGuire, Susan Schmitz, Taylor Seelbinder, Lindi Veo, Jill Robinson, Iryna Trauger and Darcy Williams.

Our personal lines team: agents Michelle Like, Shauna Veo, Michelle Johnson,  Michelle Bunn and assistants Angie Urban and Mandy Morris.

Our employee benefits team: agent Marc Riddick and account representatives  Tammy Fisher, Terri Hegland and Natalie Cokley.

Accounting, IT and Reception

Our accounting team is Cristy Artaz and Cheri Cappo.

Lynn Stillings is Neil-Garing's information technology specialist.

Patricia See is our administrative assistant.

Our friendly receptionists MaryAnn Fazzi and Brenda Turnbow look forward to helping you!

Management

John Neil, President
John is a native of the Glenwood Springs area. He attended Colorado State University in Fort Collins and worked in retail management for thirteen years prior to purchasing the agency in 1985. John's extensive knowledge of the territory and business environment is a clear advantage. He was presented with the 'Insurance Person of the Year' award from the Professional Independent Insurance Agents of Colorado for 2006.

Barbara Wilson, Agency Manager
Barb joined the agency in 2000. Her responsibilities include management of our Accounting, Workflow & Processing, Commercial Lines Customer Service, IT and Human Resource departments.

Shauna Veo, Personal Lines Manager
Shauna joined Neil-Garing in 2001 from Sheridan, Wyoming, and brings over twelve years experience in Personal Lines insurance.

Marc Riddick, Employee Benefits Manager
Marc joined the team in 2003 and has worked with clients and carriers in the Colorado marketplace for the past fifteen years.