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Agents and Customer Service
Our licensed customer service
representatives work with our agents to provide you with a team
approach to knowledgeable, courteous and personalized service.
Our commercial lines agents: Bev Beck, Steve DeRaddo, Wade
Flanery, Jim Nadon, Tom Reece, Craig Smiley, John Wilkinson, Mark
Ruehmann and Jason Bolton.
Our commercial lines customer service team: Shanti Cartmell,
Lisa Fischer, Gen Haywood, Jenny Hill, Susan Schmitz, Jennifer
Eickelman, Trina Epp, Katherine Laney, Taylor Westley, Cassie
Maddox, Caitlin Cheney, Anne Kitson, Lindi Kocmick, Iryna
Trauger and Kim Harding.
Our personal lines team: agents Shauna Veo, Michelle Bunn,
Michelle Johnson, Michelle Like and assistants Mandy Morris and
Angie Urban.
Our employee benefits team: agent Marc Riddick and account
representatives Tammy Fisher, Terri Hegland and Natalie Cokley.
Accounting, IT and
Reception
Our accounting team is
Cristy Artaz and Cheri Cappo.
Lynn Stillings is Neil-Garing's information technology
administrator.
Our friendly receptionists MaryAnn Fazzi and Brenda
Turnbow look forward to helping you, along with our
administration assistant, Jenny Hughes.
Management
John Neil, President
John is a native of the Glenwood Springs area. He attended Colorado
State University in Fort Collins and worked in retail management for
13 years prior to purchasing the agency in 1985. John's
extensive knowledge of the territory and business environment is a
clear advantage. He was presented with the 'Insurance Person of the
Year' award from the Professional Independent Insurance Agents of
Colorado for 2006.
Barbara Wilson, Agency
Manager
Barb joined the agency in 2000. Her responsibilities include
management of our Accounting, Workflow & Processing, Commercial
Lines Customer Service, IT and Human Resource departments.
Shauna Veo, Personal Lines
Manager
Shauna joined Neil-Garing in 2000 from Sheridan, Wyoming, and brings
over 18 years experience in Personal Lines insurance.
Marc Riddick, Employee
Benefits Manager
Marc joined the team in 2003 and has worked with clients and
carriers in the Colorado marketplace for the past 19 years.
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